Last updated: 14/01/2026
Healing & Wellbeing (“we”, “us”, “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us.
Who We Are
Healing & Wellbeing
Website: https://healingandwellbeing.co.uk
Telephone: 020 4618 7510
What Information We Collect
We may collect and process the following personal information:
• Name
• Telephone number
• Email address
• Booking or enquiry details
• Any information you voluntarily provide when contacting us
We do not collect sensitive medical information through our website unless you choose to share it directly with us for booking or treatment purposes.
How We Collect Information
We collect information when you:
• Contact us via phone, email, or website enquiry forms
• Make a booking or request information
• Communicate with us directly
How We Use Your Information
We use your information to:
• Respond to enquiries
• Manage bookings and appointments
• Communicate with you about our services
• Provide customer support
• Meet legal or regulatory obligations
We only use your data where there is a lawful basis to do so, such as consent or contractual necessity.
How We Protect Your Data
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
Your information is only accessed by authorised personnel and is never shared unnecessarily.
Sharing Your Information
We do not sell, rent, or trade your personal data.
We may share information only when required:
• to comply with legal obligations
• to protect our rights or safety
• with trusted service providers where necessary to deliver our services (and only where data protection standards are met)
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or to meet legal requirements.
Your Rights Under UK GDPR
You have the right to:
• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data (where applicable)
• Object to or restrict processing
• Withdraw consent at any time
To exercise your rights, please contact us using the details above.
Cookies
Our website may use basic cookies to ensure it functions correctly and to improve user experience. Cookies do not collect personally identifiable information unless you provide it voluntarily.
You can control cookies through your browser settings.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites and encourage you to review their policies separately.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
📞 020 4618 7510
🌐 https://healingandwellbeing.co.uk
If you’d like, I can also provide:
• a cookie policy
• a terms & conditions page
• or a GDPR-friendly contact form disclaimer